AudioBuy Reviews and Customer Service


Welcome to the official website for AudioBuy reviews, feedback , customer support and complaint investigations for all websites operating under the AudioBuy LLC umbrella. AudioBuy™ LLC manage operations of online musical instrument retail and distribution stores in Australia , South Africa , Canada , Singapore , India , Hong Kong , Europe and the United Arab Emirates. All products are covered under consumer laws relating to the country of purchase and can be returned or replaced if they arrive damaged or experience malfunction during our 1 year warranty period.


Monday, 11 July 2016
AudioBuy Australia - Reviews & Customer Support
00:25
AudioBuy Reviews



AudioBuy.com.au Australia stock a wide range of guitars, including classical, acoustic steel string, acoustic-electric, semi-acoustic and electric guitars. Our brands include such greats as Paul Reed Smith, Yamaha, Fender, Gibson, Martin, Epiphone, Ibanez, ESP, Maton, Songline, Classmate, Cole Clark, Rodriguez, Music Man, Jackson (Including Custom Shop USA) Gretsch, Guild, Washburn and more.
AudioBuy Australia is a division of AudioBuy LLC - we ship all products direct from the USA (Wilmington , Delaware) and offer guaranteed landed costs for all musical equipment and accessories purchased from the AudioBuy network of websites. All items sold are returned or replaced if they arrive damaged or experience manufacturer defects during our 1 year warranty period.
Sunday, 10 July 2016
Behringer XR18 | AudioBuy Review
22:28

Behringer describe their XR18 as an “18-channel, 12-bus digital mixer for iPad/Android tablets, with 16 programmable Midas preamps, integrated Wi-Fi module and multi-channel USB audio interface”. When I read this, it made the XR18 sound like something I’d be interested in any day of the week, and around the same time, a live job came up for which I needed a very compact, low-profile system. When I looked at the physical size of the unit and the overall cost of purchasing one, out came the credit card, and a couple of days later I owned one. Here, I’ll be giving you a description of the XR18’s main capabilities, and my impressions of owning and using it as a live-sound mixer.

One of the things which often confuses those new to digital consoles is the setting up of auxiliary sends — especially for anyone not used to the ‘sends on faders’ approach. I’ve witnessed more than a few near-panic situations where someone on stage is (politely, of course) requesting more of this, less of that, some reverb over here and none over there, I hate my guitar and so on... and the poor guy on the desk is frantically trying to work out why the main mix is sounding all wrong and then alas, too late, noticing the ‘sends on faders’ button flashing happily. The XR18 control app allows aux sends to be controlled by ‘sends on faders’ or by direct per-channel adjustment using the ‘sends’ tab, so whichever method you’re used to, it’s all here ready to be used without fear or panic. That’s another vote for the lack of a physical control surface, in my book: for some reason I’m much more inclined to turn the wrong knob or push the wrong button than to click or drag the wrong element on a computer screen, so perhaps it’s just a deep-rooted attraction to twiddling and an aversion to clicking. I don’t know, but it seems to work.

Behringer XR18 Review Conclusion

As I said at the beginning, this is only a fairly superficial look at the XR18, and if this sounds like your kind of product, then download the X-Air app from the website and have a good play — there is a lot of additional information on there, and you can look at the full user manual via Behringer’s ‘Wiki manual’ page (at first it seems as if you are looking at the X32 manual, but scroll down and you’ll find the XR18).
My experience of the XR18 has so far been very positive. It’s a great little product which does everything you’d expect from something this compact and at this price, and it does it very well indeed. I’m particularly impressed by the control app design: I can’t think of anything about it I’d change (not this early on in our relationship, anyway), and every time I use it I keep thinking ‘that’s neat’ or ‘that’s exactly how I’d have designed it’. The XR18 has proved to be one of the best things I’ve bought in a long time and I think it’s going to be a very useful and much-used piece of kit in my inventory for the forseeable future.
Sunday, 26 June 2016
AudioBuy Hong Kong - Reviews & Customer Support
03:08
AudioBuy Hong Kong
AudioBuy is a leading musical instrument dealer shipping internationally to most countries including Hong Kong. Representing over 250 of the most well known and respected brands in the musical instrument and pro audio industry. We proudly offer the best customer experience possible at the best prices and are committed to always shipping on time to our customers in Hong Kong and worldwide. We listen to our customers’ needs, and deliver the best solution and fit. We believe that the products we carry are more than just specs and numbers. At AudioBuy we want to provide as much information available to minimize the questions you have. We provide supporting information through our website so you can have that "in-store shopping experience" without leaving your home. We pride ourselves on having the best prices in Hong Kong with free shipping on ALL ORDERS. Since we are strictly limited to online sales, we are able to keep prices rock bottom so there is no reason to shop around. If we are off the mark, we offer price matching to guarantee you can purchase your product at the lowest price online.
Tuesday, 29 December 2015
AudioBuy Customer Support
16:59
AudioBuy LLC | Musical Instruments Retail & Distribution
AudioBuy.com.au Australia stock a wide range of guitars, including classical, acoustic steel string, acoustic-electric, semi-acoustic and electric guitars. Our brands include such greats as Paul Reed Smith, Yamaha, Fender, Gibson, Martin, Epiphone, Ibanez, ESP, Maton, Songline, Classmate, Cole Clark, Rodriguez, Music Man, Jackson (Including Custom Shop USA) Gretsch, Guild, Washburn and more.
AudioBuy Australia is a division of AudioBuy LLC - we ship all products direct from the USA (Wilmington , Delaware) and offer guaranteed landed costs for all musical equipment and accessories purchased and shipped from the AudioBuy.com.au website. Our Australian office located at 802 Pacific Hwy , Suite 1A Level 2 , Gordon 2072 , New South Wales , Australia is intended for administration purposes only and does not hold stock or employ staff for customer support queries related to online sales. For customer support please contact us by phone (+61 2 8607 8304) or send us an email (sales@audiobuy.com.au). All items sold on the AudioBuy Australia website are covered under Australian consumer law and Paypal Buyer Protection. All items sold are returned or replaced if they arrive damaged or experience manufacturer defects during our 1 year warranty period.
AudioBuy Singapore - Reviews & Customer Support
16:56
AudioBuy Singapore Reviews
AudioBuy Singapore

"Ordered a Behringer SD8 Stage Box through these guys. Received today all good.Took about 2 weeks from US to OZ Any questions I had on my item were answered promptly . I buy a heap of gear from the US and this is one of my better experiences . Would buy from them again.."

"You want to make a man happy, bring him to AudioBuy.com.au and let him blast away. My dad has brought numerous guitars, amps, professional audio and accessories from AudioBuy.com.au and they always are of the highest quality. The best thing about ABM is that they only sell the best products, sure they may initially be pricey but it goes to show your not buying anything crappy. When it comes to resale, you often get a decent chunk of your money back because of the durability of the products that AudioBuy.com.au sells - I speak from experience after my dad has resold numerous guitars and I have sold my keyboard after playing for only a few years."

"There is a very good range of equipment , although it veers towards the vanilla. For guitars, Gibson and Fender are well-represented, so if your interest is towards those [admittedly iconic] brands, then you will find yourself satisfied. For those who are looking for alternative brands, however, you may be disappointed."

"The blandness of equipment extends to guitar pedals, with the range mostly dominated by brands such as Boss and Digitech. While there is nothing wrong with those brands, those who are looking for more variety for their pedal collection should probably go elsewhere."