AudioBuy Reviews (Australia)


Welcome to the official reviews and customer service website for AudioBuy. AudioBuy™ LLC operate online retail and distribution networks throughout the world and ship in bulk throughout Europe , Australia , Hong Kong and Singapore. All products sold by AudioBuy.com.au are covered under consumer laws relating to the country of purchase and can be returned or replaced if goods arrive damaged or experience malfunction during our 1 year warranty period.

Please reference your order number if you require an order update or tracking information.

AudioBuy Australia is a division of AudioBuy LLC - we ship all products direct from the USA and offer guaranteed landed costs for all musical equipment and accessories purchased and shipped from the AudioBuy website. If items purchased experience manufacturer defects during our 1 year warranty period they are either returned or replaced.

AudioBuy.com.au LLC and all related websites ship direct from the USA. Products listed on AudioBuy.com.au LLC websites are covered under consumer laws relating to the country of purchase and can be returned or replaced if they arrive damaged or experience malfunction during our 1 year warranty period. AudioBuy.com.au offer the guaranteed best prices and free international shipping for Pro Sound and Musical Instruments. Shop online securely 24/7 and browse through our incredible selection. We stock everything from Guitars, Bass Guitars, Amplifiers, Keyboards, Drums and Percussion, DJ Gear, Live Sound, Recording and more always at the best price!

AudioBuy orders are shipped directly from the USA. We do not honour warranty , rebates , discounts or coupon codes for any products purchased from other dealers or third party distributors. All products sold by AudioBuy are shipped and sourced from Ebay authorised dealers through Ebay's global shipping program.

Billing , Payments And Shipping Information

If you just placed your order, what you are seeing on your bank account is an authorisation (not a charge). This is a common bank practice handling credit card transactions to ensure sufficient funds and account authenticity. After your order is placed on the AudioBuy website , we will confirm your entire order is in stock and ready to ship. Prior to order shipment we will then proceed to bill or "charge" your credit or debit card for the order total.

In the event where your entire order is not in stock , we will not charge your credit or debit card. You will be notified by email or phone if your order is not in stock and given the option to either cancel your order or wait for your order to be shipped once stock arrives. Note : If we do not have an item in stock , it generally takes one(1) week to order in and dispatch.

To avoid ordering item(s) which are not readily in stock , please contact us before checking out to request stock availability and/or arrival times for the products you are interested in purchasing from our website. AudioBuy.com.au Australia list and bill all prices in Australian Currency (AUD). There are no currency conversion costs or hidden cross-border fees. The total price (AUD) you see in your shopping cart is the total amount which will be authorised to your credit or debit card.



Sunday, 5 February 2017
AudioBuy.com.au Reviews (Australia)
20:08
"My rep, Katie Manning , is HIGHLY knowledgeable in areas of sound reinforcement, instrument pickups, and various other stuff I am frequently in need of. We've had long conversations about PA equipment, audio, and many other topics. He's always available to help and put in his .02 worth, and HE KNOWS his stuff. AudioBuy is my go-to for gear of all kinds, and I'm never disappointed with my purchases. If anything's not just right, Chris takes care of it right away. Hometown service from a mail order store? I'll take that!"

AudioBuy.com.au is one of those few places where you can still talk to a person that actually cares and not just for the big-ticket items. I have ordered more than usual this year and been very satisfied with the results. Their guitar techs know what they're doing setting up guitars. I referred a friend to my salesman and he was very pleased with the results as well. If you want "real" service, AudioBuy is the place to go.

Tuesday, 31 January 2017
AudioBuy Reviews , Order Updates & Support Queries
22:43

If you have an order in pending status with AudioBuy which requires urgent attention - Please include the word 'Urgent' in the subject line of your email. This will ensure your enquiry is pushed to the top of our response queue and you can expect a reply within 1 business day (excluding weekends). Please include your order number in all correspondence. Your order number was included in the confirmation you received after purchase and can be viewed in your account (example order ID : 200001081).

Tracking Your Order
Your tracking information will be emailed to you 4-12 hours before it is picked up by the postal service. 

We ship through USPS Mail , Fedex and DHL depending on the size , weight and value of the goods.

If you require a specific postal method , please let us know in the comments form during checkout.


If your order has shipped with USPS - Please allow the USPS.com online tracking system 12-24 hours to show tracking & scan progress.

Monday, 30 January 2017
Frequently Asked Questions
09:45

Are there warranties on my purchase?
Products listed on the AudioBuy websites are covered under a one year return to base manufacturer's warranty. This warranty applies to all product(s) which have developed a manufacturer defect during use and will not apply for goods damaged from mis-use or incorrect use of its intended purpose. Please contact AudioBuy if you have any further questions about the manufacturer's warranty we provide , alternatively post a question in the support forum below and a staffmember will respond to your enquiry within 24 hours.

How do I track my order?

Once your online order has been dispatched , we email through tracking details which can be tracked using the above tracking tool or on the USPS website. Please note : Tracking details require approximately 24 hours before they can be accessed on the USPS website. If you have not received your tracking details post shipment , please contact us and we will email your tracking number within 1-2 business days. Default shipping method is USPS Priority. For Fedex or DHL shipping quotes , please contact us.

How much is shipping?
All products listed on our website include free shipping. Upgrade options are available such as Fedex or Next Day Air and can be calculated by contacting us. Advertised pricings on our website include free international shipping to all serviced countries via USPS/UPS/FEDEX. All prices on the AudioBuy network of websites are inclusive of all shipping costs. By default all items ship via USPS (6-7 day transit time). Advertised pricings on AudioBuy websites assume delivery with USPS and/or FEDEX post for final delivery. In most casses we prefer to ship via FEDEX in order to minimise transit time and efficient delivery.

Do you price match?
If you see a lower price from a reputable company, please contact us and we will attempt to match or beat it! AudioBuy adhere to Minimum Advertised Pricing but we are able to offer a lower price over the phone or through emails. Please contact us with the product name and supporting documentation the item is listed on another website at a lower price.

What if I want to return an item for a full refund?
We want to provide a great worry-free shopping experience for our customers, so we do offer a return policy. If it is within 30 days of the item being delivered, please contact us to request an RMA for refund. We do NOT accept any returns, exchanges or refunds for any books, and/or any OPENED software or CD/DVDs, mouthpieces, and harmonicas.

To contact us please leave a message on our online support and review forum below or visit the AudioBuy website for further contact details. Please reference your order number if you require an order update or tracking information.

The AudioBuy Review & Support Forums are cleared every 24 hours to avoid congestion.
Sunday, 10 July 2016
Behringer XR18 | AudioBuy Review
22:28

Behringer describe their XR18 as an “18-channel, 12-bus digital mixer for iPad/Android tablets, with 16 programmable Midas preamps, integrated Wi-Fi module and multi-channel USB audio interface”. When I read this, it made the XR18 sound like something I’d be interested in any day of the week, and around the same time, a live job came up for which I needed a very compact, low-profile system. When I looked at the physical size of the unit and the overall cost of purchasing one, out came the credit card, and a couple of days later I owned one. Here, I’ll be giving you a description of the XR18’s main capabilities, and my impressions of owning and using it as a live-sound mixer.

One of the things which often confuses those new to digital consoles is the setting up of auxiliary sends — especially for anyone not used to the ‘sends on faders’ approach. I’ve witnessed more than a few near-panic situations where someone on stage is (politely, of course) requesting more of this, less of that, some reverb over here and none over there, I hate my guitar and so on... and the poor guy on the desk is frantically trying to work out why the main mix is sounding all wrong and then alas, too late, noticing the ‘sends on faders’ button flashing happily. The XR18 control app allows aux sends to be controlled by ‘sends on faders’ or by direct per-channel adjustment using the ‘sends’ tab, so whichever method you’re used to, it’s all here ready to be used without fear or panic. That’s another vote for the lack of a physical control surface, in my book: for some reason I’m much more inclined to turn the wrong knob or push the wrong button than to click or drag the wrong element on a computer screen, so perhaps it’s just a deep-rooted attraction to twiddling and an aversion to clicking. I don’t know, but it seems to work.

Behringer XR18 Review Conclusion

As I said at the beginning, this is only a fairly superficial look at the XR18, and if this sounds like your kind of product, then download the X-Air app from the website and have a good play — there is a lot of additional information on there, and you can look at the full user manual via Behringer’s ‘Wiki manual’ page (at first it seems as if you are looking at the X32 manual, but scroll down and you’ll find the XR18).
My experience of the XR18 has so far been very positive. It’s a great little product which does everything you’d expect from something this compact and at this price, and it does it very well indeed. I’m particularly impressed by the control app design: I can’t think of anything about it I’d change (not this early on in our relationship, anyway), and every time I use it I keep thinking ‘that’s neat’ or ‘that’s exactly how I’d have designed it’. The XR18 has proved to be one of the best things I’ve bought in a long time and I think it’s going to be a very useful and much-used piece of kit in my inventory for the forseeable future.